Your family's privacy

Privacy Policy

How KidsSportsWorld collects, uses, and protects information when you visit our website or get in touch about programs and events.

Last updated:

Thank you for trusting KidsSportsWorld. This page explains our practices in clear language so parents and guardians can make informed decisions. If anything is unclear, please reach out through our Contact page.

Who we are

This Privacy Policy applies to the KidsSportsWorld website and enquiry channels operated by KidsSportsWorld LLP, an indoor kids activity and structured development centre in Indore, Madhya Pradesh, India.

We serve parents and guardians of children aged 3 – 12. We aim to handle personal information responsibly, transparently, and only for purposes that support communication, safety, and service delivery.

Information we collect

The information we collect depends on how you interact with us. We do not ask children to submit personal data directly through this website.

  • Contact and demo enquiries: parent or guardian name, child name, child age, mobile number, and any message you choose to share through our forms.
  • Phone and WhatsApp communication: information you provide when you call, message, or book a visit.
  • Website usage: basic technical data such as browser type, device type, pages visited, and approximate region — typically collected through standard analytics or server logs.
  • Cookies and similar technologies: small files that help the site function, remember preferences, or understand how visitors use the site (see Cookies below).

How we use your information

We use personal information only for legitimate business and communication purposes connected to KidsSportsWorld programs, events, and family enquiries.

  • Responding to demo requests, membership questions, and event enquiries.
  • Scheduling visits, confirming batch availability, and following up by phone or WhatsApp where you have contacted us.
  • Improving our website experience, content, and parent communication.
  • Maintaining records needed for operations, safety, and customer support.
  • Complying with applicable legal obligations when required.

Contact forms and enquiry submissions

When you submit the Book a Free Demo or contact form, your details may be processed through our website systems and, where configured, forwarded to secure operational tools such as Google Sheets or internal staff workflows used by our team.

Please provide accurate contact details so we can reach you. Do not submit sensitive identification numbers, payment card data, or medical records through the website form.

Form submissions are intended for parents and guardians. If you are enquiring on behalf of a child, you confirm that you are authorised to provide the information submitted.

WhatsApp and direct messaging

If you contact us on WhatsApp or other messaging platforms, your messages are handled according to the policies of those platforms as well as this Privacy Policy.

We use WhatsApp for convenient parent communication, visit coordination, and follow-ups. Please avoid sharing unnecessary personal or sensitive information in chat unless needed for your enquiry.

Message content may be visible to authorised staff members involved in scheduling and parent support.

Children's privacy

Our website is designed for parents and guardians, not for direct use by young children to create accounts or submit personal data.

Information about a child (such as name and age) is collected only through a parent or guardian enquiry to help us recommend suitable programs and sessions.

On-site participation is subject to centre policies, parental consent, and supervision requirements communicated during enrolment or visits.

Sharing with third parties

We do not sell personal information. We may share limited data with trusted service providers who help us operate the website and business, such as:

These providers are expected to handle data only for the services they perform for us and in line with their own privacy terms.

We may disclose information if required by law, regulation, court order, or to protect the rights, safety, and security of families, staff, and our centre.

  • Website hosting and infrastructure providers.
  • Email or messaging services used for operational communication.
  • Form or spreadsheet tools used to organise demo leads (for example, Google Workspace tools configured by our team).
  • Analytics providers that help us understand website traffic in aggregate form.

Data security

We take reasonable technical and organisational steps to protect information against unauthorised access, loss, or misuse. This includes access controls for admin systems, secure hosting practices, and limiting staff access to enquiry data on a need-to-know basis.

No online system can be guaranteed completely secure. We encourage parents to use official contact channels listed on this website and to notify us promptly if you believe your information has been used improperly.

How long we keep information

We retain enquiry and communication records for as long as needed to respond to you, manage programs, meet operational requirements, and comply with applicable law.

If you no longer wish us to hold your contact details for marketing follow-ups, you may request deletion or correction using the contact details below, subject to records we must keep for legal or safety reasons.

Cookies and analytics

Our website may use cookies and similar technologies to keep sessions secure, remember preferences, and understand how visitors use pages.

You can control cookies through your browser settings. Disabling some cookies may affect certain site features.

If we use analytics tools, we aim to review traffic in a way that helps improve parent experience without unnecessarily identifying individual visitors.

Your choices and requests

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to limit certain processing.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

We will respond within a reasonable timeframe and explain if we cannot fulfil a request for legal or operational reasons.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The “Last updated” date at the top of this page will change when we do.

Continued use of the website after updates means you accept the revised policy. We encourage parents to review this page periodically.

Contact us about privacy

If you have questions about this Privacy Policy or how we handle information, please contact KidsSportsWorld LLP:

  • Phone: +91 94038 91219 or +91 7987 739 126
  • Visit: 1st Floor, Club House, Nariman Point, Vijay Nagar, Indore – 452010, Madhya Pradesh, India
  • Website: use the Contact page to send a written enquiry

Questions?

Our team is happy to help. Visit the Contact page or call us during centre hours.

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